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Customer Experience Survey

Help us continue to take innovation to the next level. Your experience and feedback are invaluable to us!

Please provide your email for your free Amazon $20 gift card for completing this survey.

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Name
How would you rate your overall experience with LumaCyte Laser Force Cytology™ (LFC) platform?
How would you rate the efficiency of the assays performed using the Radiance® LFC™ platform?
Has the use of Radiance® improved your productivity?
How effective was the training provided by LumaCyte staff on using the LFC™ instrument?
How effective was the training provided by LumaCyte staff on data analysis with ReportR™?
How satisfied are you with the value of the LumaCyte LFC™ platform?
How user-friendly do you find the Radiance® LFC™ platform?
How responsive has LumaCyte's customer support been to your inquiries?
How would you rate the quality of the documentation provided with the LumaCyte LFC™ platform?
How often do you use the LumaCyte LFC™ platform?
How would you rate the accuracy of the results obtained using the LumaCyte LFC™ platform?
Would you recommend the LumaCyte LFC™ platform to a colleague or friend?
Do you anticipate purchasing Radiance® units in 2025?
Please let us know if we can use your feedback for LumaCyte market research efforts. Your responses will be reported anonymously.

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